Skills and Attributes

Excellent organizational, project management and problem solving abilities; Professional demeanor with superb verbal and written communication skills; Strong relationship builder with clients, executives, technical and marketing teams. Proven ability to estimate project costs, review and negotiate contracts, and coordinate and manage diverse teams. Good working knowledge of a wide range of software including office suites, graphics applications, sales and scheduling tools, accounting packages, high-end middleware and databases, and Mac, PC, and UNIX operating systems. Proficient in PHP, HTML, JavaScript, and Java coding languages. Expert FileMaker developer.

Experience Highlights

• Project Management: 15 years of industrial product distribution and construction industry experience including contract negotiations; 2 years of senior software project management including requirements gathering, estimating, resource allocation, and reporting.
• Business: 15 years of process implementation and documentation; 9 years of professional presentations, project management, and user training; 3 years of back office functions including HR, AR/AP, job costing, cash-flow, and reporting.
• Design: 15 years of system design; 10 years of graphics design with Photoshop; 5 years of 2D CAD floor plans and architectural drawings.
• Technology: 9 years working with Internet applications, HTML code, UNIX and PC environments; 15 years developing FileMaker applications; and 6 years of back-end technologies including SQL, Apache, SSL, Java, XML, PHP, and others.

Work History

1989-Present: InnerSpace Engineering, San Mateo, CA

5/2001-Present Project Management:

• Contract review and negotiations for subcontracts with State and local municipalities worth up to $400,000 each.
• Manage up to 50 projects at a time from requirements gathering, to contract negotiations, through submittal process including insurance and labor requirements, to work schedule and resource management, to costing and final payment.
• Documented Business Process Rules and implemented system task management system
• Developed recommendations for customer (Bayer) to automate physical document (files, boxes and binders) inventory management and retrieval. Compiled FDA requirements and identified tools to integrate computer management systems with physical inventory Mobile Aisle and Pick-to-light systems (a $500,000 Project).

1989-1991 Office Manager and Sales Engineer:

• Developed FileMaker II order processing and job-costing system for invoicing, AR/AP, costing, commissions, tracking and reporting.
• Estimated, sold and managed industrial storage system valued up to $100,000.
• Developed bookkeeping rules, payroll, sales tax and produced year end reports. Networked computers, managed facilities.

9/1997-12/2000: Netcentives, San Francisco, CA

9/97-9/99 Operations- Business Analyst:

• Developed Customers Service CRM application, processes and training for Internet startup.
• Developed systems and managed a team to track and transmit supplier data and manage functional relationships with 9 major airlines.
• Created ad-hoc SQL queries of the transactional database, analyzed the results, and made effective PowerPoint presentations to top executives.

9/99-12/00 R&D- Configuration Manager/Release Engineer:

• Administrator, configuration manager, and release engineer for all internal n-tier applications using SQL Server and SilverStream application server. Built, debugged, and deployed Java, JSP, HTML and XML code in Dev, QA, stage and production.
• Managed projects between engineers, managers and partners by assisting with problem resolution, planning, and scheduling inter-departmental projects. Documented administrative practices and company coding policies.
• Provided 3rd-level technical support for our code and configurations on Apache Web servers on Solaris, and JRun, SQL Server, and SilverStream application servers on NT.

1993-Present: Part-Time Database and Web Application Developer

• WomenInConsulting.org (Consulting Network Group):
  Developed membership search functions and Web administration tools with PHP and MySQL.
• PeopleSoft:
  Migrated internal sales force Web site from Lotus Notes to Interwoven TeamSite.
• FileMaker Developer:
  • Created and Web enabled FileMaker bug tracking application with PHP
  • Normalized and enhanced FileMaker applications written for numerous non-profits and small businesses
  • Created order processing and bookkeeping application for the clothing manufacturing industry called StyleMaker

Volunteer activities

• Rain Forrest Action Network - enhanced fundraising application
• Sierra Club - created fundraising tracking application
• San Francisco Bicycle Coalition - activism: getting signatures
• The Art Endowment - founder
• ArtVanSF.com - produced events to broaden public awareness of art
• ArtSpan - SOMARTS gallery staff, and Web developer
• John Swett Elementary - after school computer teacher
• Exploratorium - volunteer FileMaker application development
• President of the San Francisco Board of Supervisors, Matt Gonzalez - motion tracking database

Education

• BA in Economics, Boulder, CO, 1988
• Computer Information Systems: Analysis and Design, Berkeley Extension coursework 1997-2003
• Java I and II workshops, Sun Microsystems, 1999
• TeamSite and Open Deploy workshop, Interwoven, 2000